Emergency Assistance & Crisis Support
If you are experiencing a mental health emergency or crisis, immediate help is available. This page provides emergency contacts and crisis support services.
If you are in immediate danger or experiencing a life-threatening emergency
Call 000 immediately or go to your nearest emergency department.
Emergency services are available 24/7 for life-threatening situations. Do not delay seeking emergency medical attention if you or someone you know is in immediate danger.
NSW Mental Health Line
Available 24 hours a day, 7 days a week for mental health crisis support and information.
Phone:
1800 011 511Free, confidential mental health telephone triage service for people of all ages in NSW.
Lifeline Australia
Free 24/7 crisis support and suicide prevention service.
Phone:
13 11 14Confidential support from trained crisis supporters. Available via phone, text, and online chat.
Beyond Blue
Information and support for anxiety, depression, and suicide prevention.
Phone:
1300 22 4636Available 24/7. Also provides online chat and email support.
Kids Helpline
Free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Phone:
1800 55 1800Available 24/7 via phone, web chat, and email.
About Norwest Wellbeing
Important: Norwest Wellbeing is not a crisis service. We provide scheduled clinical hypnotherapy appointments and are unable to provide immediate crisis intervention or emergency mental health support.
If you are experiencing a mental health emergency, please contact one of the services listed above or call 000. For non-urgent appointments and general inquiries, please contact our clinic during business hours.
When to seek emergency help
- Thoughts of suicide or self-harm
- Severe panic attacks or anxiety that feels unmanageable
- Psychotic symptoms (hearing voices, seeing things that aren't there, paranoia)
- Severe depression with inability to function
- Substance use crisis or overdose
- Any situation where you feel you cannot keep yourself or others safe
Additional Resources
Suicide Call Back Service
Free 24/7 professional counselling for people at risk of suicide, carers, and bereaved by suicide.
Phone: 1300 659 467
MensLine Australia
Free 24/7 professional telephone and online counselling service for men with emotional health and relationship concerns.
Phone: 1300 78 99 78
1800RESPECT
National sexual assault, domestic and family violence counselling service. Available 24/7.
Phone: 1800 737 732
QLife
Free, anonymous LGBTI peer support and referral service. Available 3pm to midnight daily.
Phone: 1800 184 527